DINING ROOM SUPERVISOR

We are seeking a detail-oriented, reliable, and experienced dining room supervisor to join our growing team. In this position, you will play a key role in managing the front of the house aspects of our restaurant. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

DUTIES AND RESPONSIBILITIES

  • Oversee all front of the house restaurant operations

  • Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

  • Maintain quality control for all food served

  • Analyze staff evaluations and feedback to improve the customer’s experience

  • Project future needs for all dining room good, supplies, and cleaning products; order accordingly

  • Oversee health code compliance and sanitation standards

  • Train new employees and provide ongoing training for all staff

  • Perform duties of Server, Host/Hostess and/or Bartender as necessar

REQUIREMENTS AND QUALIFICATIONS

  • High school diploma required

  • Significant work experience in the hospitality industry

  • Strong working knowledge of food and beverage service

  • Ability to use restaurant management software

  • Strong leadership skills

  • Decisive and critical thinker

  • Able to multitask, prioritize, and manage time efficiently

  • Physical endurance to stand for an entire shift

  • Self-motivated and self-directed

  • Works well as part of a team and on individual tasks

  • Able to quickly memorize complex or multiple orders

  • Must be available to work weekends, weekdays, day and evening shift and holidays

 

Route 66 Restaurant is a family owned and operated restaurant, for the right staff our environment provides a clean, safe and fun working atmosphere. We strive for a team orientated environment and consider our staff part of our family.