DINING ROOM SUPERVISOR
We are seeking a detail-oriented, reliable, and experienced dining room supervisor to join our growing team. In this position, you will play a key role in managing the front of the house aspects of our restaurant. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.
DUTIES AND RESPONSIBILITIES
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Oversee all front of the house restaurant operations
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Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
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Maintain quality control for all food served
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Analyze staff evaluations and feedback to improve the customer’s experience
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Project future needs for all dining room good, supplies, and cleaning products; order accordingly
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Oversee health code compliance and sanitation standards
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Train new employees and provide ongoing training for all staff
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Perform duties of Server, Host/Hostess and/or Bartender as necessar
REQUIREMENTS AND QUALIFICATIONS
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High school diploma required
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Significant work experience in the hospitality industry
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Strong working knowledge of food and beverage service
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Ability to use restaurant management software
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Strong leadership skills
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Decisive and critical thinker
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Able to multitask, prioritize, and manage time efficiently
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Physical endurance to stand for an entire shift
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Self-motivated and self-directed
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Works well as part of a team and on individual tasks
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Able to quickly memorize complex or multiple orders
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Must be available to work weekends, weekdays, day and evening shift and holidays
Route 66 Restaurant is a family owned and operated restaurant, for the right staff our environment provides a clean, safe and fun working atmosphere. We strive for a team orientated environment and consider our staff part of our family.