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We are seeking a detail-oriented, reliable, and experienced dining room supervisor to join our growing team. In this position, you will play a key role in managing the front of the house aspects of our restaurant. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

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DUTIES AND RESPONSIBILITIES

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• Oversee all front of the house restaurant operations

• Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

• Maintain quality control for all food served

• Analyze staff evaluations and feedback to improve the customer’s experience

• Project future needs for all dining room good, supplies, and cleaning products; order accordingly

• Oversee health code compliance and sanitation standards

• Train new employees and provide ongoing training for all staff

• Perform duties of Server, Host/Hostess and/or Bartender as necessar

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REQUIREMENTS AND QUALIFICATIONS

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• High school diploma required

• Significant work experience in the hospitality industry

• Strong working knowledge of food and beverage service

• Ability to use restaurant management software

• Strong leadership skills

• Decisive and critical thinker

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Must be available to work weekends, weekdays, day and evening shift and holidays

 

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Route 66 Restaurant is a family owned and operated restaurant, for the right staff our environment provides a clean, safe and fun working atmosphere. We strive for a team orientated environment and consider our staff part of our family.

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